The full Cloud9 rulebook. Read it before you apply. Every player is expected to know it.
How to read this. Rules are grouped into chapters and numbered, so 3.4 is chapter 3, rule 4. Click any rule number to copy a direct link to it, which is handy for reports and appeals.
Staff enforce the spirit of these rules as well as the wording. Not knowing a rule is not an excuse. Last updated 7 October 2026.
Cloud9 is a community first. These rules apply everywhere we exist: the city, our Discord, the website and any voice or text channel connected to us.
Treat every member, staff member and guest with respect. Harassment, bullying, intimidation, targeted abuse and deliberately making someone uncomfortable are not tolerated, in the city or in Discord.
Banter between friends is fine. Keep it light, and stop the moment someone asks.
Racism, homophobia, transphobia, sexism, ableism, slurs, hate symbols and any discrimination based on who someone is result in an immediate permanent ban. This includes character names, vehicle plates, clothing, tattoos, art and "it was just my character".
You must be 16 or older to play on Cloud9. Some roles in public service and justice require 18+. Lying about your age on an application is grounds for removal.
Never share another person's real name, address, photos, social media or any personal information without consent. Real-world threats, swatting, DDoS threats and encouraging self-harm are permanent bans and may be reported to the relevant authorities.
Sexual roleplay and sexual assault roleplay are completely banned. So is graphic torture.
Real-world tragedies, terrorism and suicide are not storylines. Mental health topics can be explored respectfully, but only with the consent of everyone in the scene.
If a scene goes somewhere someone is not comfortable with, use /ooc to pause and move on. Nobody needs to explain why.
Do not advertise other servers, communities or paid services, and do not recruit our members elsewhere. Do not pretend to be staff, a developer or the owner, in character or out of it.
We are a serious, story-led server. Every player is expected to stay in character, build believable stories and put the experience of the whole scene before winning.
Once you are in the city, you are your character. Out-of-character (OOC) talk breaks immersion for everyone around you.
Use /ooc, briefly and only when it is genuinely necessary: a game crash, a rule problem or a safety concern. Anything else goes through a report or Discord after the scene.
Fine: "/ooc my game crashed, I'm back, carry on."
Not fine: arguing in /ooc about whether a robbery was valid. Report it afterwards instead.
Act as a real person would. Fail RP includes:
Your character only knows what they have learned in the city. Using information from Discord, streams, clips, out-of-character chat, friends' calls or the map to influence what your character does is metagaming.
Watching a live stream of someone in the city while you are playing, so that you can find or avoid them, is a ban.
Do not force outcomes on other players or give them no chance to respond. Examples:
Your character wants to live. When a weapon is on you and you are outnumbered, comply, negotiate or look for a realistic way out. Do not ignore the threat.
Fighting back is allowed when it makes sense: you are armed and have the advantage, or your life is clearly on the line anyway. Taking on four armed people with your fists is not that.
If you respawn at hospital, your character forgets the events leading up to their death.
You may not return to the area of your death for 15 minutes, and you may not take revenge for anything you "forgot".
Being revived by EMS on scene is not a respawn. You keep your memories, but you are still badly injured. Play it.
A working microphone and push-to-talk are required. Text-only roleplay is not permitted. Voice changers and soundboards that disrupt others are not allowed. Background music and noise must be kept off your mic.
English is the primary language in the city so that staff can moderate scenes.
Character names must be realistic. Celebrity names, joke names and real people are not allowed. Your character needs a believable backstory and personality, not just "a gangster".
You may have more than one character. Characters must never share money, items, property or knowledge with each other.
Leaving the server, or crashing on purpose, during an active scene to avoid its outcome is a ban. This covers arrest, robbery, death and kidnap.
If you genuinely crash, rejoin as soon as you can and tell the people in the scene with /ooc. If you can't get back in, open a report with a clip.
Permanently ending another player's character requires staff approval in advance. You will need a strong, documented storyline reason.
You may CK your own character whenever you like. Let staff know so records can be updated.
Conflict drives stories, but it has to be earned. Violence without build-up is not roleplay.
Random Deathmatch (RDM) means attacking or killing a player without a clear, valid roleplay reason and proper initiation. This includes punching people for no reason.
Vehicle Deathmatch (VDM) means using a vehicle as a weapon without a valid roleplay reason and initiation. Ramming during a pursuit is covered separately in rule 6.5.
Before you use violence, your intent must be clear to the other person. Do it by voice, in a way they can respond to, for example "Hands up or I shoot". A shout from 200 metres away in the dark does not count.
Initiation lasts for the scene. If you leave and come back later, you need to initiate again.
Third parties who join a fight need their own reason to get involved.
Valid reasons include an ongoing conflict between groups, self-defence, a robbery or kidnap that refuses to comply, or a serious in-character wrong done to you.
Not valid: "they looked at me", "they were in my turf" with no warning, revenge for something you forgot under NLR, or boredom.
No crime, weapons drawn or violence in these places: hospitals, police stations, City Hall, the job centre, garages and the airport terminal.
Scenes that start elsewhere may not be continued in a green zone just to escape them, and nobody may hide in one to dodge consequences.
Reacting proportionately is part of good RP. Turning an insult into a shootout is not. Escalation needs time and story. Gang wars in particular need a history built over several interactions.
Do not loot downed police or EMS for their service equipment. Do not repeatedly kill someone who is already downed.
Executing a downed player is only allowed with clear roleplay justification, and it still counts toward the NLR. It is not a CK.
Criminal roleplay is welcome, and it has to give everyone involved, including the victims and the police, a good scene.
Major crimes need a minimum number of police on duty. This covers banks, the jewellery store, large heists, drug labs and wholesale deals. The script checks the numbers itself. Do not try to get around it.
Robbing a player must lead to a story, not just a quick profit. Do not take everything a player owns, and never take service equipment, phones you then destroy, or items from the starter kit.
On-duty police and EMS may not be robbed for their equipment, vehicles or uniform. Do not rob the same person repeatedly.
Hostages must be real and must not be part of your group. Fake hostages, and friends playing hostage to bring police to the table, are not allowed. A hostage must be released unharmed if your demands are met.
Your demands must be reasonable. Letting your crew go free or getting a lighter sentence is reasonable. "Hand over your weapons and vehicles" is not.
Kidnaps need a clear purpose. Do not hold anyone for more than 45 minutes without staff agreement, and keep the scene interesting for them. Never leave a kidnapped player stuck somewhere with no way out.
Criminal groups may have up to 8 members in any one scene. Gang shootings need a proper conflict, built up over time.
Official gangs with turf and territory perks are approved by staff and must keep up active roleplay to keep that status.
Grow, cook, cut and sell product through the systems in the city. Selling to other players needs roleplay. Do not "drop and go".
Do not set up equipment in green zones or in other people's property without permission.
Scamming other characters in character is allowed. Scams involving real money, store items or account details are a permanent ban, as is any scam that takes place outside the city.
Committing crime just to start a chase or "farm" police attention is not allowed. Your crime needs a purpose beyond provoking a response.
Public-service roles hold extra responsibility. Members of these departments also follow their own department handbooks.
Respond to police realistically. Fleeing and resisting are allowed, but you then deal with the consequences. Unfair police conduct goes through a report or a complaint. Do not argue in /ooc.
Officers must follow department procedure, offer fair processing and give arrested players a realistic route through custody and court.
Paramedics and medical staff are neutral. Do not kidnap, rob, kill or take hostage on-duty EMS. EMS must not become involved in crime while on duty.
Corrupt officers, dirty doctors and bent lawyers can make great stories, but they need staff approval first and a departmental lead must be aware.
Using a job's tools, vehicles or access for personal gain is abuse of power and leads to removal from the department plus a ban. Duty tools and armoury equipment may not be passed to civilians.
Off-duty service members use no service vehicles, radios, uniforms or databases. Police information learned on duty must not be passed on to criminal characters.
Drive like your vehicle exists and your character can be hurt.
Supercars do not go off road, motorbikes do not climb mountains and nothing survives a 100 mph crash untouched. Repair or tow damaged vehicles. Do not drive them on regardless.
Stealing NPC vehicles is fine. Stealing a player's vehicle needs a reason and must be roleplayed: lockpicking, hotwiring or at gunpoint. Do not steal service vehicles from scenes.
Aircraft need a licence and a reason to fly. They are not taxis to escape the police. Do not land helicopters on rooftops for crimes without roleplay that justifies it.
Using vehicles to clip into buildings, spawning vehicles mid-chase, storing a vehicle to escape and using vehicle exploits are banned.
In pursuits, PIT and ramming are allowed for police when department policy permits. Civilians may only ram as part of a valid roleplay reason. Ramming pedestrians is VDM.
Everyone earns their progress the same way. Shortcuts hurt every player on the server.
Buying, selling or trading in-game money, items, vehicles, properties or accounts for real money, or for anything outside the city, is a permanent ban for everyone involved.
Duplication, money glitches, using broken items or loops, and any exploit that creates money or items are permanent bans. Report bugs privately. Do not test them yourself.
Using a second character or account to funnel money or items to your main character is banned.
Use property, stashes and storage for roleplay. Do not use them to hide during a scene or to dodge searches. Raiding a property needs a valid roleplay reason, plus a warrant if you are police.
Our anti-cheat logs everything. If in doubt, ask first.
Mod menus, injectors, trainers, aimbots, ESP, speed hacks, macros and any third-party tool that gives an advantage result in an immediate permanent ban with no appeal. This includes holding or using cheats on another server.
Crosshair overlays and any graphics changes that reveal hidden information are not allowed. These include removing smoke, darkness or foliage, or making players easier to see. Graphics packs that only improve the look are fine.
Each person may have one Discord and FiveM account linked to Cloud9. Evading a ban on another account extends the ban to every account.
Do not share, sell or redistribute Cloud9 resources, maps, vehicles or code. Every file is fingerprinted and leaks can be traced back to the account that took them.
Streaming and making videos about Cloud9 is encouraged. Keep it fair to everyone else in the city.
Use a stream delay of at least 60 seconds where possible. Hide anything with personal information before you go live, including Discord, phone numbers and the website.
Watching a live stream to find, follow, avoid or target a player in the city is metagaming and a ban, whether or not you are the one using the information.
Clips may be posted publicly unless they show a staff matter or private information. If you post a clip to call someone out, report them instead. Shaming players in public is not tolerated.
Staff are volunteers who keep the city fair. Their job is the experience of the whole server.
Do what staff say during a situation, even if you disagree. Do not argue in the city or in /ooc. You can appeal afterwards.
Report rule breaks through the private Report Centre with a clip of the scene. Clips covering two to three minutes before the incident help most. Keep recordings for at least 48 hours after a scene.
False reports and reports made to "win" a scene are actioned against the reporter.
Bans and warnings can be appealed once through the ban appeals page. Be honest about what happened. Appeals that lie, harass staff or are submitted from another account are denied.
Penalties scale with how serious the break is and your history. They usually follow this order: verbal warning, written warning, temporary ban, then permanent ban. Rules marked Permanent ban skip the earlier steps. Staff may also remove you from a job, gang or department.
No rulebook covers everything. If something feels designed to ruin someone else's experience, or to win at the cost of the story, it is probably against the spirit of these rules. Staff enforce the spirit of the rules as well as the wording.
No rules match that search.